Continually display exemplary customer service in dealing with all clients.Proactively seeking opportunities to up sell and add-on additional merchandise, while enhancing the customer’s experience, not overwhelming them.Connecting with customers and understanding their needs, such as documenting and communicating customer requests.Exceeding expectations in identifying store trends and communicating these trends to the buyer.They utilize applied learning to evolve as a business leader and improve store results. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. Maintaining a positive, energetic, and upscale atmosphere reflective of the John Varvatos brand A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience.Building lasting relationships with customers and expanding the client book.Establishing, meeting, and exceeding sales and performance goals.A key holder’s duty is not limited from what is stated above. A key holder also performs utility work like stacking the shelves and boxes and maintaining the appearance of the displays. Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers’ needs Key Holders also perform duties like entertaining customers, assisting them and answering their questions.Other duties include assisting with customer transactions, maintaining and achieving high operational standards, exceeding merchandising goals, and developing a clientele base. The Stylist/ Key Holder will be responsible for providing excellent customer service, maintaining merchandise and store appearance, as well as meeting and exceeding established sales goals.
We are seeking a motivated individual to join our Retail team as a Stylist/ Key Holder.
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